I agree with you, Ron. Canada Post has an excellent reputation here in Canada and the rest of the world. To isolate one incident and have it reflect poorly on us is simply not fair.
All that said, it’s smart to always carry insurance on shipped items of value. When I sell something through Ebay, for instance, I insist that the buyer buys extra insurance (usually only $1 for $100 coverage) no matter where in the world it goes. I’m sure that LensRentals has the same policy — they’d be fools not to. I’ve never had a mistake happen, but that doesn’t mean that I don’t believe it can’t happen to me.
Started out doing photography at the age of 6 using an uncle's old 1940 kodak brownie box camera. At 15 years of age, I decided to buy my very own 1975 Praktica SLR camera. I now shoot with a Nikon D850. I do unpaid TFP and commercial paid work.